Galaxy Cloud Concierge for Dealers

Galaxy Control Systems now offers Cloud Concierge, a powerful suite of cost-effective, flexible and robust cloud-based computing services for access control.

The Cloud Concierge suite enables real-time monitoring, management and control of users’ access control system by PC, tablet, or even mobile phone – as well as optional video management and 24/7 monitoring.

With Cloud Concierge, hosting of the access control system software and computer hardware can be handled by an authorized Galaxy Control Systems integrator as a service. As a result, end-users don’t have to deal with capital-expenditures, patching, data-storage, IT-staffing and other challenges associated with hosting an access control system. Meanwhile, integrators also enjoy greater flexibility in terms of system management and maintenance offerings.

Powerful functionality

Cloud Concierge offers a versatile approach to access control management. Depending on application needs, the cloud services solution can be set up as a:

  • Dealer-managed solution, where the integrator handles day-to-day operations for the customer;
  • User-based hosted solution, where the end user handles day-to-day operations; or
  • Hybrid solution that follows a customized plan

System management can be assigned for a single door at one location, or to multiple doors across many locations. And access rights for each door can be configured separately to allow access to only the designated staff.

The system also allows the administrator to seamlessly change users and access rights across any or all buildings. Reporting, site lockdown and many other tools are available as well. Integrators can also provide round-the-clock monitoring for access control – helping eliminate false alarms, improve response time and provide peace of mind for all parties.

Flexible pricing

For access control services, customers can pay as they go for individual doors or buy a 50- or 100-door “pack”; monitoring services can be provided per monitoring panel (unlimited zones), or per point. For video management services, please contact Galaxy for custom pricing.

Key Benefits of Galaxy Cloud Concierge:

  • Accessibility from anywhere with an Internet connection
  • No upfront capital costs
  • Fast and easy deployment
  • Reliable off-site back-up
  • Ensures systems are running the latest software
  • Enhanced cyber security
  • Infinitely scalable
  • Customizable for integration
  • Zero maintenance

Integrators enjoy a range of additional benefits as part of Galaxy Control Systems’ valued dealer network, including free manufacturer product training, a 2-year unconditional warranty, and free 24 hour tech support from a US-based expert in access control with decades of experience.

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